The Telecommunications Regulatory Authority (TRA)
The Telecommunications Regulatory Authority (TRA) of the United Arab Emirates (UAE) has been established according to the UAE Federal Law by Decree No. 3 of 2003 – Telecom Law. Since then, the TRA has surpassed expectations by achieving its goals in record time.
The organizational objectives of the TRA are derived from the UAE Telecommunications Law, its Executive Order and the UAE National Telecommunications Policy. These objects may be summarized by ensuring adequacy of telecommunications services throughout the UAE; achieving enhancement of services, both in terms of quality and variety; ensuring quality of service and adherence to terms of licenses by licensees; encouraging telecommunications and IT services within the UAE.
Promoting and enhancing the telecommunications sector within the UAE; promoting and developing the telecommunications sector in the UAE by training, development and the establishment of relevant training institutions; resolving any disputes between the licensed operators; establishing and implementing a regulatory and policy framework; promoting new technologies; ensuring that the UAE becomes the regional ICT hub; developing the country’s human capital; and encouraging research and development.
The TRA answers to its Board of Directors chaired by H.E. Mohamad Bin Ahmad Al-Qamzi, with the membership of H.E. Mohamed Nasser Al Ghanim, TRA Director General, H.E. Issam Al-Tamimi, H.E. Abdul Qader Al-Khayyat and H.E. Ahmad Humaid Al-Mazrouie.
Our Vision
To create an optimal enabling environment in which the UAE’s ICT sector will emerge as a leader in the global market place.
Our Mission
To support and enable the ICT sector in the UAE by safeguarding competition, providing fair access to the domestic infrastructure, and ensuring the optimal use of natural resources through the implementation of best practice in every area.
To enhance the quality of services offered; to raise public awareness; protect the consumer interests; facilitate the growth of the e-commerce environment; encourage investment, innovation, development and education; provide a stimulating environment for the TRA employees and preserve its national staff; and commit to implementing our responsibilities towards the society
Our Values
Transparency
Fairness
Credibility
Sector participation
Emiratization
Creativity
Awareness
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