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Mafraq Hospital, owned and operated by the Abu Dhabi Health Services Company PJSC (SEHA), has received international accreditation from the Joint Commission International (JCI), the global leader in accrediting healthcare organisations.
As part of its commitment to providing excellence in healthcare, SEHA stipulates that all of its healthcare service providers should obtain international independent accreditation, to ensure world-class standards of medical care and treatment in the Emirate of Abu Dhabi.
Mr. Harold E. Chilton, Acting Chief Executive Officer and Chief Operating Officer, Mafraq Hospital, said, “This accomplishment crowns a year of international and local achievements for Mafraq Hospital, including becoming the first healthcare facility to receive the Diamond Sheikh Khalifa Excellence Award (SKEA), and being named the 2011 Stevie Awards’ customer service team of the year. Each and every member of the Hospital’s team is proud to have played a part in this major accomplishment.”
“This is in keeping with our mission to continually improve customer care to recognized international standards and with our vision to be provided world-class healthcare to our customers and communities served. We are very proud of this accomplishment and would like to congratulate our employees at Mafraq whose hard work and dedication to excellence helped achieve this honour,” commented Carl Stanifer, CEO of SEHA.
“Mafraq has become the 7th SEHA Hospital to be awarded the prestigious Joint Commission International Accreditation (JCIA) and one of our goals is to have all of SEHA’s Facilities earn this distinguished seal of accomplishment,” Mr Stanifer added.
Helge Springhorm, Quality Director, Mafraq Hospital, said, “In collaboration with healthcare organizations from over 80 countries, JCI sets the international standards which enhance healthcare service levels around the world, both in terms of quality and patient safety. This is why JCI accreditation is considered the highest ranking in the healthcare industry, as it provides a comprehensive assessment of the medical and administrative standards that should be implemented by hospitals.
“Our objective is to enhance the services and patient safety at Mafraq Hospital through the skills and expertise of our doctors and healthcare professionals. Mafraq Hospital now has some of the most advanced medical equipment in the world, which allows us to provide the best possible medical care and therapeutic services for our patients in one of the fastest growing areas of the Emirate of Abu Dhabi.”
Mafraq Hospital received the JCI accreditation following the visit of a team of licensed international experts from the organisation, which carried out an audit to ensure that international standards related to patient safety were met without exception. Continuous and constant adherence to these standards by the Hospital’s staff is required to maintain the accreditation.
Mafraq Hospital is part of the SEHA Health System and is owned and operated by Abu Dhabi Health Services Company PJSC (SEHA), which is responsible for the curative activities of all the public hospitals and clinics in the Emirate of Abu Dhabi.
The SEHA Health System now boasts seven hospitals, 16 clinics, and one Ambulatory Health Services Clinic with JCI Accreditation displaying the JCI Gold Seal of Approval. From Sheikh Khalifa Medical City, these include Sheikh Khalifa Hospital, the 14 Specialty Outpatient Clinics of SKMC, and the Abu Dhabi Blood Bank which is operated by SKMC. Other facilities displaying the JCI trademark Gold Seal include, Corniche Hospital, Tawam Hospital, Tawam Dental Clinic, Al Ain Hospital, Madinat Zayed Hospital, Khalifa A Ambulatory Healthcare Centre and Al Rahba Hospital- the first public hospital in the Emirate to achieve JCIA.
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