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Etisalat has announced today that it will compensate its BlackBerry users on both pre-pay and post pay accounts, after a widespread outage was reported by BlackBerry’s manufacturer Research-in-Motion (RIM).
Prepaid customers will receive the equivalent of three days usage, free-of-charge and credited to their account within 24 hours, while for postpaid customers, this will be adjusted in their monthly bill.
Matthew Willsher, Chief Marketing Officer , Etisalat said: “Our partner RIM is working on resolving the issue currently impacting users. Keeping our customers satisfied is a priority for us and given the exceptional and unprecedented circumstances, we are compensating our BlackBerry users to demonstrate our care for their loyal and ongoing custom.”
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