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du Enhances Global Connectivity For Businesses With Latest Global IP VPN Services
(16 August 2010)
Enables business customers connect globally with a highly resilient and feature-rich global network

 

Further enhancing its comprehensive enterprise suite of services, du today announced the launch of its fully managed and converged Global IP VPN services - a new product that offers global connectivity solutions for businesses in the UAE. Global IP VPN service will seamlessly connect du customers’ offices internationally via a fully resilient and secure global Multi-Protocol Label Switching (MPLS) network. du’s business customers can now replace multiple point-to-point legacy technology-based connectivity with a single, cost-effective multi site global service - which is flexible to deliver a full array of unified communications including mission critical applications like ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management).

“We recognise that communicating and collaborating on a global scale has never been more important. du is committed to helping businesses in the UAE make the most of today’s opportunities, and our latest Global IP VPN offering provides an agile IT infrastructure that delivers a cost effective and highly reliable global connectivity. The idea is that while we manage our customers’ international network end-to-end, they can focus on growing their businesses,” according to Farid Faraidooni, Chief Commercial Officer, du.

du’s Global IP VPN services benefit multinational companies and local conglomerates who want to connect their offices across the globe and extend their local area networks (LANs), across fully accessible IP VPN wide area networks (WANs), as well as companies that prefer du to manage their mission-critical global network and to support their global business processes. In addition, this service helps companies integrate their corporate unified communications and mission critical applications in an easy, scalable, economical and flexible way.

du Global IP VPN services provide access to key international business locations in major countries and cities across the world. The service is backed by business-grade service level agreements with 24/7 priority customer care, monitoring and technical support.

The service is more cost effective compared to traditional WAN technologies such as ATM and Frame Relay, and helps eliminate multiple provider contracts and the need for multiple network redundancies. This also allows du customers’ internal IT specialists to focus on what’s most critical to their business. du’s wide range of bandwidth options starting from 128 kbps to 100 Mbps make it easier and faster for businesses to upgrade as they grow.

Global IP VPN service offers seamless integration of application centric networks under one IP network infrastructure, with the ability to customise VPN services for each customer, thereby increasing differentiation and adding value through bundled services. The service can be offered in different scenarios such as full-mesh, partial mesh and hub-and-spoke topologies. Through a single point of contact, du can help businesses meet their complex global communications needs and du’s dedicated service management teams are committed to promote effective and efficient issue resolution for all its customers to ensure continued improvement and customer satisfaction.

“We have an excellent business customer base of small-medium enterprises, large corporations and government organisations in the UAE who already benefit from a variety of our enterprise solutions. Leading through quality and service, we pride ourselves on providing a reliable global network infrastructure along with our international carrier partners, with built-in redundancy and self healing capability on the core network,” concluded Faraidooni.
 



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