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In a riposte to the challenges posed to travel retailers worldwide in the wake of the 2008 global economic crisis, Abu Dhabi International Airport’s Duty Free has today announced a significant year-on-year revenue return of 12.7% for 2009, against a 7.5% growth in passenger numbers, with average passenger spend up 5.5%.
With revenue passing AED 500 million for the year for the first time, Huraiz Almur Bin Huraiz, Chief Commercial Officer for Abu Dhabi Airports Company (ADAC), said "We are pleased to have achieved yet another significant milestone in revenue and attribute this success largely on the launch of Abu Dhabi International’s new Terminal 3 facility launched earlier this year." "In addition to the unique luxury boutique environment that the new T3 offers, we have also reaped the rewards of the seamless transition we started in 2008 from being a largely in-house operator of duty free services to that of one adopting an international, best-in-class partnership approach, such as the partnership with DFS - the world’s leading luxury travel retailer and majority concessionaire at Abu Dhabi International Airport", he remarked.
"We are delighted with the strength of growth displayed by ADAC’s retail division, and recognize the importance of a positive passenger experience whether transiting in Abu Dhabi International Airport, starting or concluding their journey with us," he said and added "In 2010, we are planning to bring together a raft of services from Retail and F’&’B under one easily recognisable brand, which will allow us to build powerful customer focused programmes."
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Abu Dhabi International Airport - 41°F
