Abu Dhabi Islamic Bank (ADIB), a leading financial institution, today announced that it has been named an ‘Innovator in Islamic Finance’ for 2020 by Global Finance magazine, marking the fourth consecutive year that ADIB’s innovations have been commended by the publication’s judging panel.

Three of ADIB’s digital banking services contributed to the award: Smart Banking, ADIB’s intuitive mobile app; Express Finance, a service providing customers with access to personal finance in less than 30 minutes; and Moneysmart.ae, the online community that connects users to share financial knowledge and experiences.

Serhat Yildrim, Chief Digital Officer at Abu Dhabi Islamic Bank, said: “The Innovator in Islamic Finance award comes in recognition of our efforts to further enhance our digital capabilities to ensure customers enjoy a seamless, safe and straightforward banking experience. This is underpinned by the significant growth we have seen across our digital banking platforms. In the first quarter of 2020, we saw a 17% increase in average daily downloads of our app and a 20% increase in daily transaction. The growth is not just limited to our retail customers and we’ve seen over 30% growth on the corporate side.”

In recent years, ADIB has invested heavily in innovative banking solutions as part of a digital transformation strategy. The ADIB mobile app currently records over 2 million mobile transactions every month as customers conduct a wide range of banking activities, such as applying for cards and financing or paying bills, all from the comfort and convenience of their own home.

ADIB has recently launched ADIB Direct, a new digital banking platform for businesses that integrates a suite of banking solutions into a single, streamlined interface. The platform includes ADIB Office Banking, which provides a number of remote access solutions, such as cheque printing, cheque scanning, alongside other services, enabling customers to enjoy fast and secured 24/7 banking experience remotely.

ADIB has received numerous awards for its digital and trade financing offerings in recent months including ‘Best Islamic Financier’ at the International Trade Finance Awards 2019 and ‘Best Islamic Digital Bank’ by Global Finance. The bank was also named ‘World’s Best Islamic Bank’ by the FT’s The Banker Magazine.

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