Colonel Salim Ali Al Qattam Al Zaabi, Director General of Residency and Foreigners Affairs in Abu Dhabi stated that the Directorate is keen to provide the best quality of customer service in accordance with the best international standards.  The strategy, which includes improving the ease and facilitation of the processes, aims to achieve the overall satisfaction and confidence of the public through the provision of quality services.

These remarks were made during a meeting held by the Directorate General of Residency and Foreigners Affairs in Abu Dhabi in order to meet with the representatives of authorized typing centers. The meeting was attended by Colonel Yussef Ismail Al Khouri, Deputy Director General of Residency and Foreigners Affairs in Abu Dhabi, in addition to the heads of departments and chiefs of sections.

Colonel Al Zaabi said: “The Directorate General of Residency and Foreigners Affairs adopts the spirit of teamwork in servicing customers. When customers’ paperwork is accurately filled-in, the process can be completed in record time.”

During the meeting, officers at the Directorate General of Residency and Foreigners Affairs reviewed and answered the inquiries of the representatives from the typing centers.  

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