During a meeting held on Monday at the Abu Dhabi Police General Headquarters (GHQ), Lt. General HH Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior, reviewed the efforts of the E-Services and Smart Applications Team at the Ministry of Interior (MoI) in their development of the ministry’s smart applications and services offered to citizens and residents. Valuing the team’s efforts of keeping pace with technological developments, His Highness urged the team to redouble their efforts and augment the services provided to the public in accordance with the best international standards.

First Lieutenant Mohammed Darwish Al Balouki, Head of the Technical Team for developing the smartphone applications, presented a brief regarding the development of the project to His Highness, alongside Major General Nasser Lakhrebani Al Nuaimi, Secretary General of the Office of HH Deputy Prime Minister and Minister of Interior; and Major General Dr. Ahmed Nasser Al Raisi, Director General of Central Operations and Head of the E-Services and Smart Applications Team at the Ministry of Interior. First Lieutenant Al Balouki noted that through the UAE National Agenda 2021, the federal government endeavors to adopt the smart government concepts - thus positioning the UAE as the first country to provide smart government services via smartphones.

First Lieutenant Al Balouki indicated that studies have been conducted for the eTransformation of the Ministry of Interior’s services and the transition to smart government. “Based on the outcomes of these studies, all of the requirements and challenges pertaining to the process of transforming the concept of the work of the Ministry of Interior have been fulfilled,” he said.  Furthermore, he highlighted the achievements accomplished by the E-Services and Smart Applications Team in terms of the electronic and smart transition.

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