The Ministry of Interior launched a long term, short term and domestic workers visas service via the smart phones application (UAE MoI). The new service enables UAE citizens and residents to obtain visas easily without the need of visiting the centers to apply for them, unless the cases require visiting the concerned centers.

Major General Khalifa Hareb Al Khaili, Acting Assistant Undersecretary of the Ministry of the Interior for Naturalization, Residency and Ports Affairs stressed the keenness of the UAE government to provide a quality standard of life for its citizens. He said that this keenness reflects the Ministry’s strategy to provide excellent services that boost the confidence of the public, and increase the satisfaction levels of clients regarding the provided services as per the best international standards.

He noted: “the new visa service will be available on smart phones applications, and it will be connected to the database which will enable the clients to benefit from it directly. Transactions will be audited automatically, the applicant will be informed about this procedure and the visa will be delivered to the applicant at his/her place of choice.”

Major General Al Khaili mentioned that work is currently undergoing to redesign the procedures in a way that enables e-sending of the visa to all UAE exits and to e-mail addresses. “The aim of this step is to completely eliminate the need for paper work by the beginning of next year,” He added.

Acting Assistant Undersecretary of the Ministry of the Interior for Naturalization, Residency and Ports Affairs affirmed the efforts being made to develop all services in the sector and provide them to UAE citizens and residents at all times and wherever they are. He said that in cooperation with all partners, most of the e-links will be reduced and the services will be provided through several e-channels, especially the smart phones applications (UAE MoI).

He invited the public to communicate with the call center on 8005000 or on the e-mail dedicated for applications at: Mobile@moi.gov.ae for more information.

UAE citizens and residents can also obtain the visas from the MoI website: www.moi.gov.ae, or from the e-Services page of the MoI on: eservices@moi.gov.ae, through the following links:

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