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The Ministry of Interior (MoI) has succeeded in entering the Hall of Fame of the Palladium Group for its excellence in the competition of Balanced Scorecard (BSC) and Strategic Alignment applications. This achievement marks the MoI as the second ministry to enter the Hall of Fame internationally, only following the Ministry of Interior in South Korea. The MoI of the UAE is the first to receive such recognition in both Arab and regional levels.
On Sunday afternoon, Lt. General H.H Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior received Major General Dr. Abdul Quddous Al Obaidly, Commander General Assistant for Quality and Excellence, the head of the work team and General Coordinator of the Sheikh Khalifa Government Excellence Awards Program at the MoI, along with his team. His Highness Sheikh Saif was briefed on the award and its importance, and congratulated the head of the work team and its members for the new international achievement.
His Highness Sheikh Saif also encouraged the team to continue their pursuit of excellence and to maintain their previous achievements.
The ceremony was attended by: Major General Nasser Salim Lakhrebani Al Nuaimi, Secretary General of the Office of H.H Deputy Prime Minister and Minister of Interior; Brigadier Ali Khalfan Al Dhaheri, Director General of the Headquarters Affairs at Abu Dhabi Police; Colonel Mohammed Hamid bin Dalmouj Al Dhaheri, Strategy and Performance Development Director General at the Ministry of Interior; and Colonel Faisal Sultan Al Shuaibi, Director of Strategy and Performance Development at Abu Dhabi Police General Headquarters.
Major General Dr. Abdul Quddous Al Obaidly received the award during a ceremony that was recently held on the sidelines of the annual conference that honors institutions that were successful in applying the BSC. The event was held in Boston, USA and was attended by a host of experts, specialists, and representatives of the winning countries and senior officials of the group.
In a statement made by the Palladium Group, the MoI of the UAE was congratulated for their successful entrance into the Hall of Fame. This year’s list included 14 leading entities representing 12 developed countries. The statement also praised the MoI’s efforts in applying the concepts of BSC and Strategic Alignment in accordance with the highest levels of professionalism, and in fulfilling each requirement for entering the elite international Hall of Fame.
The statement also explained that since 2009, the MoI of the UAE has succeeded in realizing its performance indicators related to the reduction of traffic accident fatalities, crimes and delinquencies -such as illegal residency- and to successfully implementing e-transformation. Among other indicators, the MoI has also achieved the highest levels of customer satisfaction.
Major General Dr. Al Obaidly attributed this success to the developmental and enlightened directives and support of Lt. General H.H Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior, and his ongoing insistence to keep the police institution at the forefront of the most effective and efficient institutions internationally.
Additionally, Major General Al Obaidly considered this achievement as clear evidence of the effectiveness of the strategic management of the MoI. This strategy leads and directs the essential role of the MoI in providing security and stability through various teams that work effectively both day and night in order to allow the MoI to reach such high levels of the strategic indicators. The MoI executes its strategies by making the best decisions in the fields of strategic management, risks, and performance management of this security establishment.
Major General Al Obaidly said: “The ministry is not adopting the BSC as only a measurement and assessment tool, but rather as a mechanism and a tool for strategic management and as an administrative system that is extensively used by all sectors – which is in order to synchronize its activities, operations, and practices within the vision and strategy. This is additionally to improve internal and external communications and to monitor performance according to the objectives.
The ministry has recognized and honored the sector that has clearly achieved excellence in executing the BSC according to the approaches of Dr. Robert Kaplan (Harvard Business School) and Dr. David P. Norton, founder of the Palladium Group. The approaches used by the ministry have been the framework to connect strategies and operations in order to achieve such distinguished performance results.”
Major General Al Obaidly said: “The strategic management tools will enable the MoI to translate the strategy into tangible, practical steps and help synchronize resources and capabilities with such strategies. These tools are the foundation for the implementation and reporting processes based on regular reviews.”
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