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The National Institute for Occupational Safety and Health (NIOSH) defines lateral violence in healthcare as “covert or overt acts of verbal or non-verbal aggression that occur between colleagues.” In particular, the nursing profession in the UAE most commonly experiences relational aggression characterised by psychological abuse. Low staff morale, increased absenteeism, attrition of staff and deterioration in the quality of patient care are some of the outcomes affecting organisations where lateral violence is not curtailed.
The Dubai Hospital has taken great strides in combating this issue in order to ensure a positive working environment for every member of staff.
According to Ms Jincy Anthony, Supervisor of Nursing Education, Dubai Hospital, Dubai Health Authority, “In an effort to obtain baseline information on the awareness of lateral violence in Dubai Hospital, a survey was administered to 250 nursing staff members. With a response rate of 96.4%, the survey revealed that 56% experienced violence at the current workplace while only 37% of claimed to have reported abuse through the incident reporting system. Further findings reveal appalling details of the existence of all forms of violence.”
Ms Anthony will be deliberating on the strategic management of lateral violence at the Nursing Conference during the Arab Health Recruitment & Training Fair organised by Informa Life Sciences Exhibitions from 18-20 October 2014 at the Abu Dhabi National Exhibition Centre.
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