Abu Dhabi Islamic Bank (ADIB), a top-tier Islamic financial services institution, has been awarded the prestigious Mohammed Bin Rashid Al Maktoum Business Award (MRM) in the financial services category.

The award was presented by His Highness Sheikh Maktoum Bin Mohammed Bin Rashid Al Maktoum, Deputy Ruler of Dubai, and received by HE Jawaan Awaidha Al-Khaili, Chairman of ADIB, at a ceremony held in Dubai.

Instituted by the Dubai Chamber of Commerce and Industry, the Mohammed Bin Rashid Al Maktoum Business Award is the highest level of recognition for business excellence in the UAE. The award has been introduced and designed to recognise and celebrate the success of organisations that have contributed to the economic development of the UAE and demonstrated world-class standards in procedures and operations.

Recognising the award, Tirad Al Mahmoud, CEO of ADIB, said: “We would like to extend our greatest appreciation to His Highness Sheikh Mohammad Bin Rashid Al Maktoum, for his guidance and his emphasis on service excellence. We also thank Dubai Chamber of Commerce and Industry for this prestigious award. We feel very pleased and honored to receive it.”

“The award comes to acknowledge ADIB’s dedication and efforts to achieving excellence, as we focus our business on promoting economic and social development and on providing our customers with world-class products and services. As a leading UAE Islamic bank, we put a strong emphasis on ethics, giving our corporate and individual customers services that are in-line with our values and promise to deliver banking as it should be.”

Over the last three years, ADIB has expanded its branch network to 77 branches and conformed all its products and services to world-class standards. ADIB recently introduced innovative ways of facilitated banking services, such as; new mobile and online services, the unveiling of a new branch concept, improved transaction processes, and has invested heavily in staff training programs. As a result, ADIB has been named the UAE’s “Best Overall Bank” in Customer Service for the third consecutive year at the 2013 Bank Benchmark Index Awards organised by Ethos Consultancy.
 

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