Marking a new scientific milestone for work systems implemented to enhance an initiative spirit among its employees, the Ministry of Interior (MoI) has received the platinum certificate from Ideas UK. MoI is the first governmental ministry to receive the platinum certificate from the first assessment carried out by a team from the association.

The platinum category is the highest level within the Ideas UK classification, followed by gold then bronze categories.

The ministry received this credit after an auditing process performed by auditors from the association on the Institutional Suggestions System implemented by the Ministry of Interior via the Strategy and Performance Development Directorate General. The ministry utilizes the system to encourage employees to contribute with their recommendations and ideas, in order to improve performance and productivity, develop the working environment, and increase client satisfaction.

At the announcement of this win, Colonel Mohammed Hamid bin Dalmouj Al Dhaheri, Strategy and Performance Development Director General, the General Secretariat of the Office of H.H Deputy Prime Minister and Minister of Interior, said: “This success is a result of the instructions of Lt. General HH Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior. It is in line with the vision of the Ministry of Interior to encourage us to work efficiently to make the United Arab Emirates one of the safest and most secure countries in the world by providing high quality police services to both citizens and residents. The quality of safety and security has become a global essential need and it is thus important for us to provide a safe life for everyone who lives in this country.”
He added: “The achievements of the Ministry of Interior, by receiving numerous excellence awards locally, regionally, and internationally truly reflects the level of development that it has attained. These achievements are attributed to the supervision and the support of the police leadership that closely and continuously follows up in order to improve governmental performance in general. Another factor for this success is the capabilities of the security forces and their distinct efficiency, as well as the complete belief in providing an intact and stable work environment and improving the services provided to the public.”

The auditing team expressed their extreme admiration for the systematic work process followed at the ministry; the efforts of the team entrusted to supervise the suggestions system; and the future development plans whether on work procedures or the e-system, which has enhanced the concept of communication among all employees.
The platinum category is awarded if the suggestion system efficiency achieves 90% or more, according to the Ideas UK standards; the standards include 86 standards covering all legal and financial aspects, the system procedures and regulations, the system feasibility and connection to the institution’s organizational chart. The criteria also check if the system is able to achieve the goals of the institution. It also looks into the communications and publications (awareness aspects), incentives and bonuses, performance indicators, system efficiency, information management, employee training, and ways of developing the training programs.

Ideas UK is a non-profit association that supports and enhances employee initiatives around the world using modern methodologies. It provides the means to exchange knowledge and expertise among different governmental and private institutions from around the globe. Dubai Customs is a member of Ideas UK; the Employee Involvement Association, a US association dedicated to suggestions, ideas and participation of employees; and Ideas Arabia Association.
 

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