(7 March 2020)
Abu Dhabi Islamic Bank (ADIB), a leading financial institution, has been named 'Best Islamic Bank in the Middle East' and 'Best Islamic Bank in the UAE" at the EMEA Finance Middle East Banking Awards. The accolade recognises ADIB's track record of delivering innovative Sharia'a-compliant products to its customers while consistently providing a high-quality of personalised services across all its channels.
Launched in 2008, the EMEA Finance Banking Awards distinguishes the best-performing commercial, investment and Islamic banks in countries across the Middle East. Winners are chosen based on the outcome of a readers' poll, as well as assessments from industry analysts, corporate executives, financial experts and independent research.
Commenting on the award, Mazin Manna, ADIB Group CEO, said: "We are deeply honoured and to have once again been recognized for our efforts in maintaining our market-leading position within the Islamic banking industry in the UAE and the region. ADIB has long been at the forefront of innovation in the Islamic financial sector, and this award is a testimony to the success of our customer centric strategy. The awards also reflect our achievements in providing unparalleled products and services to all our customers by constantly innovating and investing in our digital transformation strategy."
A core focus for ADIB in recent years is the implementation of smart digital technologies that enable customers to partake in secure and convenient banking transactions. ADIB has seen rapid growth in the use of digital channels by its customers with over 2 million mobile transactions now initiated via the ADIB mobile banking app every month.
In 2019 the bank has also launched ADIB Direct, a new digital banking platform for businesses that integrates a suite of banking solutions into a single, streamlined interface. The platform includes ADIB Office Banking, which offers a number of remote access solutions, such as cheque printing, cheque scanning, alongside other services, all of which allow ADIB customers to enjoy fast and secured 24/7 banking experience without leaving their office. The bank has a strong pipeline of digital solutions which it plans to launch over the coming months from its new innovation centre, the ADIB Simple Lab.
ADIB has received numerous awards for its leading banking proposition recently, including 'Global Service Quality Award' by Visa, 'World's Best Islamic Bank' by the FT's The Banker Magazine, 'Best Premium Banking Service in the UAE' from Banker Middle East, and 'Best Islamic Bank' at the EMEA Banking Awards.